[Resolved] Eureka Forbes — regarding leakage in water purifier

Pawan Gupta Arki

from Jind, Haryana

Address:

Solan, Himachal Pradesh, 173208

I, ve purchased water purifier (Enhance model) of your esteemed company. It is regretted to inform that apart from making number of calls for installation no visit was made by your representative. After getting it installed on 07.11.2017 it gave trouble and leakage was observed. Since then, i, m calling service centre every alternate day but till date no visit has been made by any representative of your company. Only result i got from this reputed company that ive been allotted a complaint number that is [protected]. I think i, ve made a very bad decision while purchasing product from such a company which gives no value to its customers. Regards

Was this information helpful?

No (0)

Yes (0)

Dec 21, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2017

Eureka Forbes Customer Care's response Dear Pawan,

I've escalated your concern to my team in Solan. They'll get in touch with you soon to fix the issue in your product.

Regards,
Priya

Related Eureka Forbes reviews

View all 7769 Eureka Forbes Reviews

Comments

Subhabrata Chowdhury

from Kolkata, West Bengal

I have purchased an aquaguard classic model on 07.10.2017 from a sales person under Eureka forbes, durgapur named as RAHUL CHAKRABORTY (Sales Employee No.[protected] . but the product is yet to be installed after repeated fake assurance from the above mentioned person. Also cover not given after accepting full payment of Rs 250.Over 1 month passed

Eureka Forbes Customer Care's response, Nov 22, 2017

Verified Support

Dear Subhabrata,

I have shared your installation request with my service team in Durgapur. They will contact you at the earliest to do the needful.

Regards,
Piyush

Eureka Forbes Customer Care's response, Nov 24, 2017

Verified Support

Dear Subhabrata,

I've been updated by my team that your concern has been addressed. Thank you for your support and have a nice evening!

Regards,
Piyush

Ajit Narula

from Allahabad, Uttar Pradesh

Dear Sir

No one has attend our complaint till time and also not attending our
call by mr saurabh savith cell no ; [protected] and smt pratibha sharma is
also not attending our call totally irresponsible, we are drinking direct water
from tank from last 10 days

Kindly resolve our problem

ALKA NARULA
KANPUR-208002
CELL : [protected]

Eureka Forbes Customer Care's response, Nov 22, 2017

Verified Support

Dear Alka,

I have informed my team in Kanpur about the issue you're currently facing. Require your patience as they'll surely get in touch with you at the earliest to service your product.

Regards,
Shiraz