[Resolved] Eureka Forbes — Regarding poor service and product issue | |||||
Dear team As per last complaint, customer care had logged the call. I had clearly said them that issue in my water purifier. Also said them one filter was removed from last 4-5 months but till not replace. Since, eureka partner was attended site but he is not aware about actual issue. He is just saying that within few days warranty will laps so replace the filter asap. I don't what he was checked. We have not accept such response from eureka. After so much follow up till my issue is not resolved. Currently, we have message from eureka for amc. Till my issue is not resolved and why is asking for amc. As concern about product, why product will fail within 6 months and why all filter should be replace within 1 years. Means that it is product issue which was not said by eureka team earlier. Now purifier warranty get expire and all are asking for amc. Was this information helpful? | |||||
Mar 2, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Jan 25, 2017 Eureka Forbes Customer Care's response Dear Vinay, Allow me to help you with this. Please share your registered contact number/customer ID and I will have my team connect with you. Regards, Priya Verified Support Jan 27, 2017 Eureka Forbes Customer Care's response Dear Vinay, I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest Regards, Priya Verified Support Jan 30, 2017 Eureka Forbes Customer Care's response Dear Vinay, As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query. Regards, Priya | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
7767
Pending
412
Resolved
4407
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
I'm a business man, and I buyed your water purify product. From UrekaForbs, l maintaind aqwqgurd but still it has problem not working properly often comes hot water, suddenly stops coming water, and one more thing it also comes white type powder we continuously call customer care they don't response.plZzz call me [protected]
I've made a note of your concern. Be assured my team at Mangalore shall get in touch with you soon to get this rectified.
Regards,
Priya
I have received feedback from my team that your issue has been resolved. Do get back to me for any further assistance. Have a great day ahead!
Regards,
Priya