Eureka Forbes — regarding poor service provided

Siri Reddy

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

i n.lakshmi holder of eureka forbes product reviva ro ordered it online order no.[protected] and invoice no.[protected] is not satisfied with the installation done by the service person and raised a complaint no. is 82270394 .but no one turned up since 5 days i'm calling the customer care but no one is responding properly .and the machine is lying idle t my place .

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Eureka Forbes customer support has been notified about the posted complaint.

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Comments

Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Hi Siri,

We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you. Please allow us to have this checked, we will look into this matter and help you with the best we can. We have made a note of your contact details, our representative will get in touch with you to ensure adequate resolution of your concern. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.

Regards,
Eureka Forbes Team

Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Hi Siri,

We have received feedback from our service team that your issue has been resolved.

Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team