I have taken a AMC on 21.03.2013 vide Contract Receipt No.[protected] by paying Rs.3620/=. As per contract the company has to service every six months.
The first service was done on 10.10.2013. The next service due on 10.04.2014 or 21.04.2014. But the company has not done the service so far. I have contacted the Company's office at Calicut, Kerala over phone and the lady who has lifted the telephone told me that the Manager was on leave and she cannot do anything for this. I have contacted the Customer care also over phone and I have not received any proper reply for this. Sir, in this regard I request you to do the service immediately and extend the AMC for six months from 21.03.2016 because you have not done service for the period ending 21.04.2014 or otherwise the company has return back the money with 18% interest from the period which I have paid to till date. Further I also informing the Company to replace the entire staff at your Calicut Kerala Office and change your franchise Service Centre at Calicut Kerala
Unnikrishnan T P
Nayanam, Pallikkal Paramba,
Near Vrindavan Bus stop,
Karanthur, Calicut-673571
Kerala
Phone No.[protected], [protected] (Mob)( Was this information helpful? |
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