[Resolved] Eureka Forbes — Repeated requests and phone calls have not been heard

RAMAN VENkAT

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

This is regarding complaint nos. [protected] & [protected]. It has been over 10 days since the first complaint was made. Thereafter repeated requests and phone calls have not been heard. We were also given a followup activity no. [protected] but no action has been taken till now.

We had taken a service contract for 3 years from eureka forbes contract receipt no. 22377438 on 7th july, 2013.

Water is not coming and hence the complaint. We are calling the customer care on a daily basis and daily we are told that the service will be done immediately. Our wait is growing.

We want action taken immediately or else i will be forced to go to consumer court.

Raman
[protected]

Was this information helpful?

No (0)

Yes (0)

Aug 14, 2020

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Related Eureka Forbes reviews

View all 7769 Eureka Forbes Reviews

Comments

Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Dear RAMAN VENkAT, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team