[Resolved]  Eureka Forbes — replacement for model no classic plus

Address:400077
Website:www.aquguard.co.in

Aquaguard classic + ordered on 11 aug 2017 to abhijeet delivered on 17 aug 2017 is defective confirmed by 2 technicians, has been repeatedly requested to b replaced but no response has been given
Customer code [protected].
Completely disappointed by the services. Thre has been atleast 25 calls from company reprentatives every time asking for the details of problem and evert time the same reply that the complaint will be forwarded or its in process. Butbm problem had not been solved neither by salesperson nor by technician nor by company. Bottomline is payment made before 25 days with a faulty machine and no fault of mine i am yet waiting for pure water
Was this information helpful?
No (0)
Yes (0)
Oct 11, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Sep 05, 2017
Eureka Forbes Customer Care's response
Dear Sachin,

I have responded to your concern on Facebook & shall take it forward from there. Request your patience in the meantime.

Regards,
Priya
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7769
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information