| Address: | 603103 | | Website: | www.eurekaforbes.com/escalate-service-request |
We bought a revive RO and asked for re installation on May 15th . But i dint get any updates and after multiple following up, i got it installed by 21st may. Byt during installation thet charged for new Value ( dont see any reason why it is changed) and service and cost 800 rs . Then we see some leakage from bottom of the RO. we told the technician and he told its not a fault it will be like this . We even told him to stay till the tank is getting filled but he said no time and he needs to leave. Then as guessed leakage was heavy and we dint switch on the till now ( June 8th today ). then we raised one request for this issue on May 24th and in spite of multiple follow ups, till today no one came or no call from them. Daily i am calling them and shouting, mailing them ( Deepa.[protected]@eurekaforbes.co.in)but other than default regret messgae i am not getting any proper update from them.
What is the next level of escalation for this ? if i got to web site and go to escalation page it is telling invalid request number.
Req Number : [protected] ( for the same Request [protected])
Contact # : [protected]
I never seen such a worst service from a service provider so far. even after multiple follow ups no proper update from them. Its been 15 days just for the service and for repeated issue they said they will charge 400 . I dont know what kind of place we are staying. Was this information helpful? | 
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