[Resolved]  Eureka Forbes — RO candle change complaint

Address:New Delhi, Delhi, 110007
Website:www.consumercomplaints.in/new_complaint

I had purchased RO two years back ad i registerred a complaint through the customer care for changing the Candle. Executive comes and charged me 250rs for visit charges and 3800 rs for changing the candle. This charges are very much high according to check online websites. In Amazon price of the candle is minimum 200 and maximum is 600. It depends on the model. I am not satisfied with Eureka forbes services.
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Feb 13, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2017
Eureka Forbes Customer Care's response
Dear Amit,

Allow me to get this checked with my team. Kindly share with me your registered mobile no./ complaint no./ customer ID and I will have my team look into your issue at the earliest.

Regards,
Priya
Verified Support
Jan 05, 2017
Eureka Forbes Customer Care's response
Dear Amit,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Priya
Verified Support
Jan 11, 2017
Eureka Forbes Customer Care's response
Dear Amit,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Priya
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