[Resolved]  Eureka Forbes — ro installation issue

Address:548 c-c outside adagoan gate jhansi., Jhansi, Uttar Pradesh, 284002

I purchased the ro from them and after 6-7 days no one comes to install the ro.
I submit a complaint 5-6 times.
And every time they say's technician will come today or tomarrow but till date no one has come.

If you guys can't even install a new product. I am literally afraid how will you give us a services for warranty.

And secondly i purchased the kent ro for my other house the technician installed the ro on same day.

I hardly re commend kent ro they are best because they give service.
They don't ignore the customer.

My contact no is
[protected]
Was this information helpful?
No (0)
Yes (0)
Jul 19, 2019
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jun 09, 2019
Eureka Forbes Customer Care's response
Dear Satyam,

I will surely assist you with your concern. Kindly share your customer ID and complete address here & I’ll get back to you at the earliest.

Regards,
Anita
Complaint comments 

Comments

Free maintenance service has not been provided since 1 year for aquaguard water purifier. We have called many times the issue is not been resolved. We have really been disappointed with this kind of service and negligence from Eureka Forbes. This has really frustrated us with such kind of service.
Eureka Forbes Customer Care's response, Jun 9, 2019
Verified Support
Dear Vijyalakshmi,

Kindly share your registered contact number/customer ID here. My team will connect with you as soon as possible to service your product.

Regards,
Piyush

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7768
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information