[Resolved]  Eureka Forbes — ro is leaking

Address:New Delhi, Delhi, 110003

I have complained many times in the last one month, my ro water purifier has been leaking
... The service person came many times and is unable to repair the leak! I'm a client for the last four decades of your various products!
Since i am a practicing doctor i will not be able to recommend your water purifiers or buy another one againbecause of the sad experience which has caused to me extreme harassment!
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May 27, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2018
Eureka Forbes Customer Care's response
Dear Jasvir,

Please share your registered contact number/customer ID here. I'll definitely have my team connect with you at the earliest to check the issue in your product & fix the same accordingly.

Regards,
Anita
Verified Support
Apr 26, 2018
Eureka Forbes Customer Care's response
Dear Jasvir,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue as soon as possible.

Regards,
Anita
Complaint comments 

Comments

Cancellation of water purifier for non delivery on time. Even after so many promises the purifier was not delivered. Compliant no. [protected]. Amount to be refunded is RS.2000/-. I finally purchased the water purifier from another agency, which they installed promptly. Eureka Forbes should refund the amount without further delay

Txs.
Eureka Forbes Customer Care's response, Apr 24, 2018
Verified Support
Dear Customer,

I've escalated your concern to my team in Bangalore. Be assured that they'll soon get in touch to address the same. Request your patience in the meantime.

Regards,
Anita
Eureka Forbes Customer Care's response, Apr 26, 2018
Verified Support
Dear Customer,

I have received a feedback from my team that your issue has been resolved. You may get back to me in case of any doubts.

Regards,
Anita

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