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Eureka Forbes

[Resolved]  Eureka Forbes — RO Service complaint

Address:Agra, Uttar Pradesh, 282002
Website:www.eurekaforbes.com

i had registered complaint many times but even after laps 6 day, complaint is still not attended ... complaint no [protected], we are reminding them everyday but every time they assure us to attend the complaint today. it is very poor to say that the company is not giving a good service to A.M.C holders... :( I expect that soon they will come for service of my RO. :( :( :(
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Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2015
Eureka Forbes Customer Care's response Hi S.D.Verma,

Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.

Regards,
Eureka Forbes Team
Complaint comments 
2 Comments

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Comments

I am fully in agreement with Sri Dushyantji. My complaint no. 84363064 of 16.11.2015 is also not yet attended inspite of my reminders on customer care no. It is very funny that customer executive attending the call informed the name and contact no. of Service provider stationed at Lucknow (about 270 Km. away) from Gorakhpur whereas their frenchise are in Gorakhpur also. How they will provide service from such a distance is beyond my understanding.I sent a complaint through mail at [protected]@eurekaforbes.com today but the same returned undelivered. I also tried to lodge fresh complaint online but in vain. It appears that they have designed their website/email in such a way that any letter with complaint contents is returned back. Email ID of higher authorities are also not available.Let us see when Complaint of AMC holder of RO is attended.
S.D.Verma,
Gorakhpur
Reply
Hi S.D.Verma,

We have received feedback from our service team that your issue has been resolved.

Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team
Reply

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