[Resolved] Eureka Forbes — RO +UV

[Resolved] Eureka Forbes — RO +UV - of Eureka Forbes

B bhattgirish from Gurgaon, Haryana

Dear sir, I have purchased eureka water purifier (Magna model) thinking that i am going to buy the best product. But... When it comes to after sale service, my above thinking became reverse... I. E. I have purchased the worst product... I have lodged service request on 13th may 2017 and service request no is [protected]. Today is 17th may 2017 but my complaint is yet to be attendet... And i am forced to buy water from the market even for drinking... Will higher authorities look into the matter and will help me in getting my complaint resolved... And also request management to take care after sale service seriously to save the future of the company... By such a bad experience no one will recommend and will buy such a good product and one day management will be forced to close the business. Was this information helpful? No (0) Yes (0)
Jun 18, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support May 18, 2017 Eureka Forbes Customer Care's response Dear Girish, I have escalated your concern to my team at New Delhi. They will get in touch with you soon to address the same. Regards, Priya Verified Support May 18, 2017 Eureka Forbes Customer Care's response Dear Girish, Basis the conversation with my representative, I understand your issue has been resolved. Regards, Priya
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