[Resolved] Eureka Forbes — Ro, water filter enhance

Tsanandhi

from Burla, Odisha

Address:

Gurgaon, Haryana, 122009

We had purchased the ro water purifier on 29th november 2016, the customer code is [protected]. It's really frustrating that since the last one week the filter had stopped working. Every day we are trying to contact you and everyday we get a reply that the problem will be rectified by 7 pm. The product is under warranty so please replace the system immediately.

R. Giridhar

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May 11, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2017

Eureka Forbes Customer Care's response Dear R. Giridhar,

I've forwarded your concern along with your details to my team at Haryana. Be assured they'll connect with you soon.

Regards,
Priya

Verified Support

Apr 06, 2017

Eureka Forbes Customer Care's response Dear R. Giridhar,

I understand that my team has resolved your issue. Do get back in case you need any further assistance. Thank you for your cooperation.

Regards,
Priya