Eureka Forbes — Rudely behaviour over phone | |||
Sir Iam from Sri Ganganagar 335001 Rajasthan I have complained about my aquaguard to local office of eureka at Sri Ganganagar on basic ph no.[protected] . No one had came for service for three days then I again called on same number yesterday to remind them again the staff recived the phone talked very rudely with a slang with my mother and yet complain not resolved I want you to take this matter seriously other wise I have to knock consumer courts door. I further request you to update me with the steps taken by you in this regards . Iam an old customer of you eureka and my product is in with extended warranty but the way they behaved is ridiculous the conversation is recorded in my mothers ph . So if you want any proof I can provide you. But I want strict action for this misbehave. Was this information helpful? | |||
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Eureka Forbes customer support has been notified about the posted complaint. | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. Please provide us with your contact details, our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team