[Resolved] Eureka Forbes — sales related complaint

Padmanabhan1178

from Bengaluru, Karnataka

Address:

560016

I have purchased aqua guard water purifier, the salesman made an offer of an assured gift along with the product.
Once the product was delivered, the gift worth rs.2500/- which was assured was not available.
I mentioned the same to the service guy who came for installation, he mentioned that it will be delivered separately.
I have been following up for the last 6 months but no response.

I think this is a new sales tactic to sell their products.

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Apr 7, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2019

Eureka Forbes Customer Care's response Dear Customer,

Please share your registered contact number/customer ID here. I'll have my team connect with you at the earliest for further assistance.

Regards,
Anita

Verified Support

Feb 15, 2019

Eureka Forbes Customer Care's response Dear Customer,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Anita

Verified Support

Mar 06, 2019

Eureka Forbes Customer Care's response Dear Customer,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Anita