[Resolved] Eureka Forbes — Salesmanship | |||||
I have very recently purchased an Aquaguard Magna sr no. [protected], manufacturing date 9.16. last week from your office at Rajdanga Main Road, Hossainpur, Madurdaha, Kolkata. I received a phone call on my mobile phone number [protected] from another mobile phone number [protected] around 6.02 p.m. today that is 28 December 2017. the person on the other side said he was calling from Aquaguard to enquire whether or not I have an Aquaguard water filter to which I said yes. The person whose only identity to me was that he was talking from Aquaguard, asked me the colour of the machine. I replied saying black intending the black colour of the LED front. He sarcastically replied saying I am untruthful. Is this the kind of salesmanship you preach? Why is that your salespersons does not know who their customers are? What kind of salesmanship training do you give to your salesmen that they exhibit such poor conduct! I am really sorry that I have developed such a relationship with a company which does not train people properly. SHAME ON THE COMPANY AND SHAME ON THE PEOPLE WHO REPRESENT YOU. If you are a company of repute I want to know what kind of action you have taken of the person concerned on my email: [protected]@yahoo.co.in Was this information helpful? | |||||
Feb 4, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Dec 30, 2016 Eureka Forbes Customer Care's response Dear Debolina, Allow me to get this checked with my team at Kolkata and they will soon contact you to address your concern. Regards, Piyush | |||||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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When I opend the packing of machine i found old machine was packed in the new cartoon. so i request you to return my cheque and take back your machine . your sales man done fraud to us.
Very poor service is your.
Customer Name -
Vijay Kumar.
Lucknow.