[Resolved] Eureka Forbes — Scam, beware! | |||
WORST COMPANY EVER! CHEATS, TERRIBLE CUSTOMER SERVICE, FAULTY PRODUCTS! SCAMSTERS! I bought a Dr Aquaguard Magna UV from a sales executive( customer id: [protected]), who were very prompt in taking the money and delivering the product. This was on 17th October 2016. In 15 days the product stopped working and I called their customer care. They sent a service ( req number[protected]) technician over who said that the adapter stopped working and because it was less than a month he said they would replace it. I have followed up with him the next day and no reply only saying that it will be done! The same thing continues for the next one week! He finally gives me his managers number which is always switched off. I called other managers I somehow got who also said the same standard [censored] which was I will get it done today. I am sharing all their phone numbers and the service id. Santosh Kumar( technician-[protected]) Manager1-([protected]) Manager[protected] Manager[protected] I am tired and fed up of this nonsense and I want a full refund. Was this information helpful? | |||
Dec 18, 2016 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Nov 15, 2016 Eureka Forbes Customer Care's response Hi Suraj, I've noted your concern and forwarded the same to my service team at Bangalore. Rest assured they'll help you with a resolution at the earliest.Regards, Seema Verified Support Nov 16, 2016 Eureka Forbes Customer Care's response Hi Suraj, I understand that your concern has been addressed. Do let me know for any further assistance. Regards, Seema | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Contact Details:
1) Pratik Singhania, Marketing Manager: pratik.[protected]@eurekaforbes.com ([protected])
2) Shashank Sinha, AVP Marketing: [protected]@eurekaforbes.co.in ([protected])
3) Marzin R. Shroff, CEO Sales & Marketing:: [protected]@eurekaforbes.co.in
4) Teresa Dsouza, Secretary to CEO: teresa.[protected]@eurekaforbes.co.in
[protected]
Despite the completion of the project as per the exact requirements communicated to us time and again and well within the timelines Mr. Pratik Singhania refuses to pay us the promised fees of INR 50, 000/-
Even our legal actions are being taken casually and are being intentionally ignored and answered casually to harress us further and stretch the matter.
Cheapest people and company that I have seen in my life.
Marketing Manager cheats,
AVP send half informed, sarcastic, arrogant and unprofessional mails on being sent a detailed mail,
CEO is happy hiding in his office enjoying being the leader of a team that cheats and deceives people. As long as the company pays him a fat salary he will happily close his eyes to all kinds of inefficiencies his people exhibit. So much for his LEADERSHIP
If it helps mail or call these (num given above) and tell them how inefficient this stupid company is with idiots like them.