Address: | Hyderabad, Andhra Pradesh, 500010 | Website: | www.eurekaforbes.com |
My customer code: [protected]. My name is veera kumar chamarthy.
I am customer of eureka forbes for past 8+ years. Have purchased the water filter. And every two years i have been purchasing amc. (Rs 7500+ every two years)
And the service center replaces my candles every year as part of amc. Unfortunately for one year, they forgot to change the candles & haven't provided the service due to non availability of stock!. And they promised it will be replaced without fail within a month. However this is pending for years. And haven't resolved. The service acknowledged the pending replacement & however they cant help, it seems.
This is pathetic customer service, every year i am paying 3700+ & didn't get the replacement of candles! Could you help me resolve this?
My email id : [protected]@gmail.com, you could reach me on [protected]. Was this information helpful? |
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