Eureka Forbes — Service charge is very high

Address:

Hyderabad, Andhra Pradesh

I have purchased Eureka Forbes Water Purifier RO on[protected]. Exactly after one day of warranty expiration the water tap is broken while taking water. It seems a very poor quality of tap not even worth of 50 Rs compared to market. I called up a Customer care guy and gave the details of date of purchase and details of product. He promised that tap can be replaced with free of cost. The service guy came with plastic tap and after replacement he is charging 250 Rs for tap and Service charge of 470 Rs. The fitting of tap is simple and only one to screw to replace it. It seems very idiotic to pay 450 to unscrew a singe screw and replace a tap. The quality of tap is also very poor and is broken in one year for the worth of product Rs 14000. Eureka Forbes is cheating the people with by using cheap quality of material and charging huge amount for them. People be aware of with this kind of products in the market.