[Resolved] Eureka Forbes — service complaint not fulfilled since 12th march 2018

ankitakhurana

from Delhi, Delhi

Address:	New Delhi, Delhi, 110077
Website:	www.eurekaforbes.com

Logging complaint again and again on customer care of aquaguard pissed me off. The technician came and said PCB is not working while there was a problem with the cable still I didn't get any resolution. I keep trying calling Mr. Nitin Sood ([protected]) for resolution but he sometimes not pick the call or says that I need to complain again about the part.

Again I did complaint and talked to Lopamudra she said that it will get resolve but still I didn't get any response from your team. Today again I contacted your customer care number they said it will be resolved today and I will get a call from the technician, but I didn't get any call.

I am fed up completely by paying Rs 10, 000 as your EMC and getting no service no water since 12th March 2018.

Hope someone will resolve my query after mailing this to an upper department.

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Apr 29, 2018

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Mar 28, 2018

Eureka Forbes Customer Care's response Dear Ankita,

Request you to share your registered contact number and customer ID here. My team will connect with you as soon as possible to assist you further.

Regards,
Shiraz