[Resolved] Eureka Forbes — service contract not respected | |||
We have 1 year service contract for aquaguard servicing taken on 8th dec. 2018. The aquaguard is not working, the company, euro technologies, have wasted 3 weekends saying they will repair it and has not done it yet. Now they are not receiving our calls and messages. They have also promised that they will pay our drinking water bill until they don't repair our machine, which is now more than inr 1000. They are also not gst compliant, their gst no. Doesn't appear on the bill and they didnt give it when i asked for it. The manager is ayan: [protected] On field service agent is mr. Khan: [protected] Office no. : [protected] Was this information helpful? | |||
Mar 22, 2019 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Feb 08, 2019 Eureka Forbes Customer Care's response Dear Nilesh, I've shared your concern along with your details with my team in Bengaluru. Be assured, they’ll connect with you as soon as possible to assist you further. Regards, Anita Verified Support Feb 18, 2019 Eureka Forbes Customer Care's response Dear Nilesh, I've been updated by my team that your concern has been addressed. Thank you for your support and have a nice evening! Regards, Anita | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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