[Resolved] Eureka Forbes — Service is not regular | |||||
We have taken 2 year AMC from Eureka Forbes Ltd., Our customer ID is [protected]; Customer Name : XCORT MICRO SYSTEMS. We have got only two service in 2016 i.e. in April & July 2016. Today the Technician came& told our contract is expiring today & is asking for the cheque of Rs.7900/- for renewal of AMC with out giving the third service. Kindly suggest what we should do. We are told while isssuing the AMC that every year we will get 3 service & all filters will be changed once a year. Then why this discrepancy in service. Was this information helpful? | |||||
Jan 22, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Dec 09, 2016 Eureka Forbes Customer Care's response Dear Xcort, I am concerned to note this. Allow me some time and I will get my team at Baroda to assist you with the issue at the earliest. Regards, Priya Verified Support Dec 20, 2016 Eureka Forbes Customer Care's response Dear Xcort, I understand that your concern has been addressed. Do let me know for any further assistance. Regards, Priya Verified Support Dec 21, 2016 Eureka Forbes Customer Care's response Dear Xcort, I understand that your concern has been addressed. Do let me know for any further assistance. Regards, Priya | |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
7763
Pending
412
Resolved
4407
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
Post your Comment