[Resolved]  Eureka Forbes — service issue customer id [protected]

Address:

422101

Dear mam,

With utmost grievance i am writing this complaint to you, mam our customer id is [protected]. We have taken a water purifier magna uv model in 2016 from eureka forbes. Mam i am very upset to say that my mom mrs chandrika nair on whose name had received a service call from your eureka forbes executive last week and that to after 9 o clock at night as she being a lady was scare to pick up the call so i picked up the call just to know that the call is from eureka forbes service executive for maintenance. When i questioned and argued him about the call timing he spoke to me in bad language and threatened me of cancelling the maintenance thing. I fail to understand that a reputed company like eureka forbes does not have a control on its executives how to treat their customers and is this the way eureka forbes take care of thier customers. Mam i also have a connection from lg wherein i havent faced any such problem. Would really like to know which executive had been my service was assigned and would like discontinue with your connections if it is like this just writing this mail to make you aware what is happening within the company. Just want to let your service executive to know that he was lucky enough that i didnt go to the police station
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With regards,
Praveen nair
Mob : [protected]