[Resolved] Eureka Forbes — Service - Nano RO

gansarda

from Badvel, Andhra Pradesh

Address:

411048

Most third grade service based company ... please donot go on adds and never availed their AMC as they will not do anything just will extract money from you... i am struggling to get any reply from the agency or from the company from last one month.. my daughter got ill, my wife suffered sever throat infection cause of these guys carelessness.. My customer service request no. [protected] i got sms from the company person name given aakash - [protected] ... no response from the company and aakash as he is not ready to pick the phone. Then we contact service request again and got availed number of senior person name is Prashant - [protected] - I personally had called around 4 to 5 times, send him several request and sms, but he gave me all foolish assurances. Till date no person has came to check my problem what it is... I am taking this issue at Consumer court level... Very very pathetic company and very bad service experiance. so please beware -

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Dec 13, 2016

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2016

Eureka Forbes Customer Care's response Hi Ganesh,

This is definitely not the kind of experience I want our customers to have. My team at Pune will connect with you at the earliest to get this checked.

Regards,
Seema

Regards,
Seema

Verified Support

Nov 11, 2016

Eureka Forbes Customer Care's response Hi Ganesh,

We have received feedback from our service team that your issue has been resolved.

Regards,
Seema

Verified Support

Dec 23, 2016

Eureka Forbes Customer Care's response Dear Ganesh,

I understand that your concern has been addressed. Do let me know for any further assistance.

Regards,
Priya