[Resolved] Eureka Forbes — Service not provided even after 5 days of lodging a service request

subhadiporama

Address:

Bangalore, Karnataka

I had lodged a service request with Eureka Forbes on Wednesday, May 20, 2015 for getting my aquaguard (Aquaguard Enhance model) serviced. I was told that I would get a service within 48 hours of lodging the service request. The service request number is [protected]. However no one has turned up for doing the job. I have called up 3 times at the customer care for sending someone to service my aquaguard, but it is of no use. It is getting frustrating for me. I am supposed to get 2 free services within one year of purchasing the product, and Eureka Forbes is least bothered about providing me the service. Please help.

Was this information helpful?

No (0)

Yes (0)

Aug 8, 2021

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Related Eureka Forbes reviews

View all 7767 Eureka Forbes Reviews

Comments

subhadiporama

Hi,

They came for the service today. It has been done.

Thanks,
Subhadip.

Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Hi Subhadiporama,

Thank you for your valuable feedback. We are sorry for the inconvenience caused. However, we are glad that your issue has now been resolved. Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team