Eureka Forbes — Service of ro model aquaguard nova me

Address:Amritsar, Punjab

I am raman sharma from amritsar. I am having a ro of aqua guard make model nova me and i have it's amc for two years. Since last one month i am regularly contacting eureka forbes for replacement of it's filters but every time customer care gives me a new complaint number and a fake assurance that within 48 hrs it will be done (Last two complaint no's are [protected],[protected] but things are still at square one. If nothing happens even after this mail i will highlight this matter in social media and eventually i will go to consumer court. So look into this matter seriously and take urgent steps.
Stop checking patience of your customers. Contract no. 23498506
Raman sharma
19, diamond avenue
Majitha road amritsar, punjab
Mob.[protected]
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Eureka Forbes customer support has been notified about the posted complaint.
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Hi Raman,

We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. We have made a note of your contact details; our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.

Regards,
Eureka Forbes Team
Hi Raman,

We have received feedback from our service team that your issue has been resolved.

Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team

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