Eureka Forbes — service request

jitender1969

from Gurgaon, Haryana

Address:

New Delhi, Delhi

I had logged a service request of water purifier dated 10/7/2015 by request no[protected].I am very sorry to say after 7 days complaint still pending.I call to your customer care number daily from last 5 days but same answer like parrot(tota) ...sorry sir for you inconvience today your complaint should be resolved.But your today is not grow from 7 days. Today I got nodal officer mobile number of Mr paswaan -[protected].But they are too busy .they dont pick up the phone .I send sms to them but waiting for any answer.

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Comments

Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Hi jitender1969,

We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. We have made a note of your complaint number; our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.

Regards,
Eureka Forbes Team

Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Hi jitender1969,

We have received feedback from our service team that your issue has been resolved.

Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team