[Resolved]  Eureka Forbes — service request for a ro reviva

Address:Rewari, Haryana, 123401

I had lodged a request for servicing of ro (Reviva) on march 13, 2018 under request no-[protected] and several follow up calls request no-[protected] and [protected] (March 31, 2018). But to my surprise no one has come for the service of the ro machine so far despite several calls to the company. Besides, the call centre of the company does not give contact no of the senior officials looking after customer grievances.. Is the company forget his customers after selling the product. The service is very poor and made a mistake to buy such product.
Was this information helpful?
No (0)
Yes (0)
May 2, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Mar 31, 2018
Eureka Forbes Customer Care's response
Dear Customer,

Please confirm if your product is registered under Mr. Rajesh Kumar's name? It will help me assist you accordingly.

Regards,
Anita
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7768
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information