[Resolved]  Eureka Forbes — SERVICE REQUEST No. [protected] DATED 10/02/2015 NOT ATTENDED IN STIPULATED PERIOD

Address:Hyderabad, Andhra Pradesh

EXHAUST WATER OF MY PRODUCT (AQUAGUARD GENIUS) HAS BECOME DEAD SLOW AND THE TDS HAS INCREASED DRASTICALLY. THE WATER DISPENSED BY THE PRODUCT IS NOT AT ALL HEALTHY FOR USE. SUBJECT SERVICE REQ. LODGED ON 10/02/2015. THOUGH THE PRODUCT IS UNDER AMC AND MORE THAN 72 HRS PASSED NO RESPONSE FROM CUSTOMER CARE IN RESPECT OF THE COMPLAINT, WHICH INDICATES THE CASUAL ATTITUDE TOWARDS CUSTOMER COMPLAINT.
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Aug 6, 2021
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
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Dear kc mahapatra,

We are sorry to hear about your experience. We would like to take this opportunity to resolve all the complaints you have. Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.

Regards,
Eureka Forbes Team
Dear kc mahapatra,

Thank you for sharing your concern details with us, we have made a note of it.
Our customer care executive will get in touch with you and resolve your issue at the earliest.
Regards,
Eureka Forbes Team

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