[Resolved] Eureka Forbes — service to eureka forbes trendy vacuum cleaner.

kashmir singh

from Jalalpur, Uttar Pradesh

Address:

Lucknow, Uttar Pradesh, 226023

I gave eureka forbes trendy vacuum cleaner at your service center located at h-ii/97 sector c lda colony kanpur road lucknow for change of its motor. After replacement of motor it tripped frequently even when motor is cold.
I submitted my vacuum cleaner for rectification back to service dealer.
The vacuum cleaner is being offered to me with its thermostat bypassed. I am not ready to accept in this position. I told them to replace thermostat if defective but the service dealer is reluctant to replace.
Kindly look into and get my vacuum cleaner attended properly.

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Apr 10, 2018

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Mar 10, 2018

Eureka Forbes Customer Care's response Dear Kashmir,

I'll surely look into this. Please send in your registered contact number/customer ID so that I can have my team get in touch with you for further assistance.

Regards,
Priya

Mar 14, 2018

Updated by kashmir singh My contact No is [protected] and [protected]