[Resolved] Eureka Forbes — Servicing and complain | |||||
Two months back i have bough Aquasure Non electric filter. Now the filter is having problem water is not coming. So i have given complain on 16th Aug 2016 after so many followup call one service person came on 27 aug 2016 after 11 days. And after checking that person took out one part which he told need to replace. So he took that part with him promising that after 2 days he will come and change that part. But no persons came till now. I have complained regarding the same so many times also i have taken managers contact no from customer care. But that nos are not in use. I don't know what to do in this situation . If i am complaining more to customer care by saying that i need to speak to the senior authority they are saying they are not available at the moment and simply put our call on hold and disconnecting the call. This happens with me so many times. Was this information helpful? | |||||
Dec 22, 2016 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Nov 02, 2016 Eureka Forbes Customer Care's response Dear Customer, Thank you for reaching out to us. Please share your contact no./ request no./ customer ID and I'll get this arranged at the earliest. Regards, Leena | |||||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Ro water is not coming properly filtered . It is stinking and also not very clean to utilise. Please take immediate action. We got ro installed recently and now the water is not at good . Its smelling really bad . Please do something in urgent !
Thank you for reaching out to us. Please share your contact no./ request no./ customer ID and I'll get this arranged at the earliest.
Regards,
Leena