[Resolved] Eureka Forbes — sr: [protected] - eureka forbes helpdesk denying to send technician to solve issue with aquaguard geneus water filter | |||
Sr: [protected] was raised on 29-may-2019, its been days the help desk couldn't arrange for a technician after many calls (More than 25 calls) been made to the eureka forbes help desk, reasons after reasons were given, escalation after escalation was done from their end (Just a make up story), however, they couldn't arrange a technician to resolve the reported issue after days. Surprisingly one of the technician was around the area and he mentions that there was no issue reported from help desk to the area team. Eureka forbes is a fraud company, takes amc in thousands of rupees and does not want to provide any service to the consumers. This is fraud company and please do not buy any products from them, you will be cheated like me. Was this information helpful? | |||
Jul 28, 2019 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Jun 09, 2019 Eureka Forbes Customer Care's response Dear Uday, Your request has been escalated to my service team in Bengaluru. They will get in touch with you at the earliest for further assistance. Request your patience. Regards, Priya Verified Support Jun 12, 2019 Eureka Forbes Customer Care's response Dear Uday, Basis the feedback from my team, I understand that your concern has been resolved. Thank you for your support. Do let me know if you require any further assistance. Regards, Priya | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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