Eureka Forbes — Steristeam & Zero Bend Vaccum cleaner having issues since May 2020

Address:

Bengaluru

We purchased the Zero Bend + Steristeam Vacuum cleaner from Eureka Forbes in Feb 2020. The SteriSteam started leaking water and also not heating from May. After multiple complaints for 2 months they took the Steristeam to the service center and returned after a month saying they have replaced the heater. But after 2 weeks o[censored]sage it is having the same problem.

The zero bend worked for 6 months and 2 months back the wheels have come off and the joint connecting the lower & the upper parts have been disconnected. Complained about the issue several times to the service center almost from 2 months now but no response so far.

These are pathetic products and very very horrible customer service from Eureka Forbes. Either fix the issues or refund the amount. We spend ~25 K on this horrible products and not getting any service .