[Resolved] Eureka Forbes — supplied defective dr. aquaguard classic with booster pump.

benoykumarchatterjee

from Delhi, Delhi

Address:	201B,2nd floor Koregaon Park opp Don Bosko Youth Pune, 411001
Website:	WWW.EUREKAFORBES.COM

I have purchased dr. Aquaguard classic + with booster pump on 13th jun 2019 on line, that day onward it is unsurvivable, customer code: [protected] po number and date : 11164219, 13.06.2019. It is not working, matter has been reported to mr. Surendra gupte (Service head) contact no - [protected] that please replace the aquaguard and he has talk to technician mr. Naryan who has came to my house for repeat it, technician told to mr. Surendra gupte that it is to be replaced because touched screen are not working but he is not replaced. Now it is kept as a model. Now i am asking from company, who will replace it? Better company should refund my money as soon as possible. This are fraud company. [protected] dr. Benoy kumar c. 165/1, gurdwara coloney lane no-a/3/c infront of balaji enterprise lohegaon pune-411047.

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Aug 29, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2019

Eureka Forbes Customer Care's response Dear Benoy,

I've shared your concern along with your details with my team in Pune. Be assured, they’ll connect with you as soon as possible to address the same.

Regards,
Priya

Jul 10, 2019

Updated by benoykumarchatterjee No body came and Replace my Product still today. That's means your Company has Chited me. [protected] Dr Benoy Kumar Chattapadhyaya Pune.

Verified Support

Jul 29, 2019

Eureka Forbes Customer Care's response Dear Benoy,

I understand that my team has resolved your concern. Do get back in case you need any further assistance. Thank you for your cooperation.

Regards,
Priya