[Resolved]  Eureka Forbes — supply balance item

Address:

Bangalore, Karnataka

Dear sir /madam
I poornima s kori ordered for a euroclean wd x2 which was delivered on 20/12/2018 mr raju claimed as manager & sales person mr anjannappa. N. Employee id 09107240 as mentioned in the bill, while delivery they had agreed to give the accessories which were short while delivery and the same has been given in writing the
With reference to the above i fee very sorry to express that inspite of calling frequently there is no response every time i call mr raju sales manager he says that i will inform to mr anjannappa sales person if i call mr anjannappa he says that he will come today and he never turn up, in my work schedule if i forget, they also do not respond after a long follow up in called your customer care center after that also no response.
Called your coustomer care and insisted to give me the ticket no on 22/3/2019 i got the complaint no [protected] on 28/3/2019 i received a call from [protected] and promised the matter will be resolved with in 24 hrs. Nothing happened inspite of regular follow up to your coustomer care. So i again call your coustomer care & registered one more complaint on 22/4/2019 tickets no [protected] with in 24 hours i received a call from the the same no that is [protected] he said the problem will resolve with in this evening till now no action has been taken. Again i had to call your coustomer care on 29/4/2019, no response, again i called coustomer care on 1/5/2019 tickets no [protected] no response, called coustomer care on 3/5/2019 no response
I am really upset eureka forbes is such a reputed company’s system works like this
I once again request you to please resolve the issue and if i do not get any response i will be forced to nock the legal action & publish in public domain. The accessories may not cost me much but i want to make sure that eureka forbes company works like this
I would like to share the no of the persons who were involved in this transaction
1) mr raju mob no [protected] & [protected]
2) anjannappa n mob no [protected] & [protected]
Hope the matter will be resolved by sending a written complaint through mail
Thanking you
Poornima kori
[protected]
[protected]