[Resolved]  Eureka Forbes — Taking unfair means to sell Aquaguard

Hi there, we have bought a Classic Aquaguard in 10.11.2013. At the time of purchase your sells personal told us that a single candle can continue for 2 - 3 years. There is no extra cost. Now after completion of a single year your service personal told us that we have to maintain amc every year with 1530 rupees. We are a middle class family so how can we afford this much. If your service person told us about this cost then we can shift for another company. We already fixed we will bought philips product. Your sales person misguided us. Now what will you do? Tell me as soon as possible. Previously same sells person misguided us to purchase a small vaccum cleaner. He told that it is with a life time warrenty. So in this ILLIGAL way you are selling your products????????????? Means either your product is NASTY, MOSTLY WITH BAD QUALITY or YOUR COMPANY BELIEVES IN CHEATING????????? I thiknk in which way you have sold me this product this was a cheating...
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Aug 14, 2020
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
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Yes thats true...
Dear Sayan87, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you to give us another chance to serve you.
Please allow us to have this checked, we will look into this matter and help you with the best we can.
Please provide us with your contact details, our representative will get in touch with you to ensure adequate resolution of your concern.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

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