[Resolved] Eureka Forbes — technician charged more amount for amc and he took additional service charge as well

rgranga

from Chennai, Tamil Nadu

Address:

Bangalore, Karnataka, 560021

Hi technician charged more amount for 3 year amc rs 5, 000 when i checked in company website it is showing only rs 4, 850 and he took additional service charge of rs 450 my question when i am taking amc they told no serivice charge its all covered under amc now why should i pay additional service charge for him.

Please check this issue and refund the difference amount of rs 600

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Aug 16, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2019

Eureka Forbes Customer Care's response Dear Customer,

I will surely assist you with your concern. Kindly share your registered contact number/customer ID here & I’ll get back to you at the earliest.

Regards,
Anita

Verified Support

Jul 09, 2019

Eureka Forbes Customer Care's response Dear Customer,

I am still awaiting the above details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Anita

Verified Support

Jul 11, 2019

Eureka Forbes Customer Care's response Dear Customer,

As I haven't received your details, your complaint has been closed from my end. Do connect in case you need any further assistance, and I'd be glad to help you.

Regards,
Anita