[Resolved]  Eureka Forbes — Technicians not Visiting

Address:110018
Website:Eurekaforbes.com

It's a shame that even after registering complaints a number of times, no technician has visited to repair the Aquaguard.After complaining I receive a message to rate the service, when no one has even visited.Really fed up of Eureka Forbes.No doubt why KENT has taken over d market.With such after sale services, it's matter of tym eureka forbes loose d remaining market share as well. I too am planning to switch to KENT!
Was this information helpful?
No (0)
Yes (0)
Sep 24, 2016
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2016
Eureka Forbes Customer Care's response
Hi Sunil,

We're concerned to note this. Please share with us your registered contact number/customer id and we will have our team get in touch with you.

Regards,
Eureka Forbes Team
Complaint comments 

Comments

Very very humiliating customer care. Despite being under a.m.c there is no proper response and a delay of more than 20 days takes place for each complaint.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7765
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information