[Resolved]  Eureka Forbes — Technicians not visiting for free service.

Address:Dakshina Kannada, Karnataka, 575005
Website:EUREKHA forbes

PURCHASED aquaguard one year ago. ONLY once free service done. Techicians not visiting for service. ONLY once service is done. That too after calling many times. One more mandatory free service is pending. They are not taking responsbilities in visiting. I am getting messages that your aquaguard free service will be done, our technician will visit soon. But nobody visiting. Make the system properly.
PLZ take action

MOB [protected]
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May 11, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2017
Eureka Forbes Customer Care's response
Dear Sharath,

I have shared your contact details with my team at Karnataka. They shall contact you soon to address your concern.

Regards,
Priya
Verified Support
Apr 10, 2017
Eureka Forbes Customer Care's response
Dear Sharath,

I understand that my team has resolved your issue. Do get back in case you need any further assistance. Thank you for your cooperation.

Regards,
Priya
Complaint comments 

Comments

After two years amc renewed 3 months before by your service man not get water from purifier (magna) please send technician after 10.04.2017

suman kumar chakraborty
[protected]
Eureka Forbes Customer Care's response, Apr 11, 2017
Verified Support
Dear Suman,

I've escalated your concern to my team at West Bengal. Be assured they'll connect with you soon.

Regards,
Anita
Eureka Forbes Customer Care's response, Apr 13, 2017
Verified Support
Dear Suman,

I have received a feedback from my team that your issue has been resolved. You may get back to me in case of any doubts.

Regards,
Anita

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