[Resolved] Eureka Forbes — The servicing of my Water Purifier UV plus

SritamaK

from Delhi, Delhi

Address:	560077
Website:	www.eurekaforbes.com

Its been three years that I am using Aquaguard Water Purifier (UV Plus). But I am really very sorry to say that the company has a very very poor after sales service. I need a servicing of my machine as it is not been serviced for the last 8-9 months. I wanted a servicing, my ID is 193306. For the last 1 week everyday some girl or the other from customer service desk (Arpita, Kushi)are calling and telling me some service personnel will come to do the servicing, but still now nobody has turned up. They call me every morning to tell yesterday they were sorry, but today they will come but the today never comes up

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Apr 28, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2017

Eureka Forbes Customer Care's response Dear Sritama,

I know this is displeasing. Please share your registered contact no./customer ID and my service team shall connect with you soon to address your concern.

Regards,
Anita

Verified Support

Mar 23, 2017

Eureka Forbes Customer Care's response Dear Sritama,

I'm still awaiting your details. Kindly share the same as this will help me to resolve your issue at the earliest.

Regards,
Anita