[Resolved]  Eureka Forbes — till date no service attended contract renewed on 17/03/18 paid paying rs6725/-

Kindly note that i am really not happy with the after sales service team of particular vadodara gujarat field, i am owner of nano ro and since i have bought the system the first year was fine then from the very next year the field staff / service persons visited and started their observations as the water is hard sir you need add a mineral guard to remove heavy metal, so i did add that on, on second visit as there was a leak problem from the lines i have requested and then got the problem resolved on temporary basis, on their routine third visit they again asked me that now heavy metals cartridge is to be replaced, and with a cost concern and their good will to sell the amc contract they suggested me that sir go for 2 years amc where one time parts any will be replaced if found problematic, i agreed and had done a contract on 17/03/18 with receipt no :[protected], and here receipt given to me is showing address of cg road navrangpura - ahmedabad, now as per my assumption the main contact office not aware of how the things are run at vadodara dealers.
Now as an ultimate resolution kindly refund my full amount and then only this will be settled, also due to your team negligence we as a customer have used that ro water without any changes and found that i was effecting our health, i want to discontinue the use of this eureka forbes products and will also suggest my other family members to discontinue any type of contract and products from eureka forbes.
Finally i am also going to write to mr shapoorji pallonji company regarding this matter and loss of faith from the products and services.