[Resolved]  Eureka Forbes — to change the filter/membrane during amc.

My ro reviva is in amc for two years upto november, 2017. My request no. Is [protected], visited by technician mr,. Raj narayan. He told filter needs to replace on payment basis. At the time of amc technician mr. Hassan convinced me that your machine is our responsibility and everything is free of cost. Now company refused to replace the filter free of cost. I contact to head office in mumbai and they realize. But even service center has not taking response, no body pickup the fone and they are misguiding me. We are drinking infected water since one week. I am very much disappointed to rude behavior of the staff. Please look into the matter.
Pramod
[protected]
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Nov 19, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2017
Eureka Forbes Customer Care's response
Dear Pramod,

I've shared your details with my team & briefed them about your concern. Be assured they’ll get back to you for further assistance.

Regards,
Anita
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