[Resolved] Eureka Forbes — trendy nano vacuum cleaner - hose pipe issue

Abhay Porwal

from Bengaluru, Karnataka

Address:

560048

Hello, i have been looking for a replacement for hose pipe for my trendy nano vacuum cleaner.

The locking mechanism (Latches) are broken and the hose pipe no longer gets fixed to the machine.in my view, these latches are too delicate to be a part of a vacuum machine, which gets dragged around during cleaning. The problem, once the latches are gone, the entire machine is useless. While looking through the company's website, i couldn't locate the part.

Please help me with this issue.

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Aug 11, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2019

Eureka Forbes Customer Care's response Dear Abhay,

I will surely help you with your concern. Kindly share your registered contact number/customer ID, so that I can have my team get in touch with you at the earliest.

Regards,
Priya

Verified Support

Jul 09, 2019

Eureka Forbes Customer Care's response Dear Abhay,

I am yet to receive the requested details from your end. Kindly help me with the same as it'll enable me to resolve your issue faster.

Regards,
Priya

Verified Support

Jul 11, 2019

Eureka Forbes Customer Care's response Dear Abhay,

As I haven't received your details, your complaint has been closed from my end. Do connect in case you need any further assistance, and I'd be glad to help you.

Regards,
Priya

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Comments

ajit kumar behera

I have registered complain through sms to euraka forbes and having no-[protected] dated 25 june 2019 but till date nobody comes to me for attending the complain. Please take regarding step to provide us good service.