[Resolved] Eureka Forbes — Trendy steel vacuum cleaner

SHIVA RAMAKRISHNA

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500085

I bought eureka forbes vacuum cleaner in nov 2016. Vacuum cleaner suction not working properly. I called customer service they registered complaint but no person comes to address the issue. These cycles are repeated nearly five times. Even today on 08.01.17 service person called me asked about problem but still no one came to service. I am wexed up eureka forbes. My area hydernagar, hyderabad, telangana state. Rs. 7500 /- wasted. Take back product or give us service. Very very poor. No eureka forbes not a brand from now.

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Feb 14, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2017

Eureka Forbes Customer Care's response Dear Shiva,

I understand your concern. Please share your registered contact number/customer ID so that my team can get in touch with you to resolve your issue.

Regards,
Priya

Verified Support

Jan 10, 2017

Eureka Forbes Customer Care's response Dear Shiva,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Priya

Verified Support

Jan 12, 2017

Eureka Forbes Customer Care's response Dear Shiva,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Priya