[Resolved]  Eureka Forbes — Under sink water purifier

Hi, this is suresh h a, resident of whitefield, bangalore... I have purchased under sink water purifier from eureka forbes on november-2016. The product was the top end model and i have used till 4 months properly later it started sounding very bad, it was actually an irritating sound. I have complained to concerned technicians also but the response was too bad.. The franchise holder from whitefield was lest bother for my complaint.. After few days 3 person came and done the service finally a person came and changed the filters and charged rs.4500/-... The actual problem starts from that time sound from the filter was still there, the water tastes too bad like tap water only no difference at all... Later i complained so many times to the owner and that technician who changed the filters nobody came,,, i have offered for bottle water for 15 days, than the same person came and done the service but no use at all... The same complaining procedure continued but the response was too worst, they started least bothering for my complaint... This product is worst, waste of your money,,,.. Guys please dont purchase this under sink model... Company has to take responsibility of this issue and enquire branch mananger muniraju, whitefield...
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Dec 6, 2016
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2016
Eureka Forbes Customer Care's response
Hi Suresh,

I understand your concern. Please share with me your contact details/ customer ID and my team will get in touch with you shortly.

Regards,
Seema
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