[Resolved] Eureka Forbes — Unit not functing/Defective unit of Magna/ poor service!!!!!!!!!!!!!!!!!????? | |||
Problem facing since December'14;- Water leakage at Bottom of the unit ( repeated issue) Unit is Totally dead (Water is not getting filtered) We are buying water from outside !!! Killing out time in lodging complaint, following-up & waiting for service person by leaving rest of works Junior service person/ senior service person visited & serviced but, still the Unit is DEAD only. Some of complained number which we have in our records:- Complaint number: [protected] Complaint number: [protected] Complaint number: [protected] More the 8 to 10 times called your service centers from land line of[protected] not received any complaint number) We are sick with the DEFECTIVE UNIT & we strongly appeal for cancel of this sale. Highly appreciated your positive reply. Thank you for your valuable time. Regards, Mrs. Pushpasrinath Contact number;- Mr. Sreenath[protected] Mrs.Pushpasrianth[protected] Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you. Please allow us to have this checked, we will look into this matter and help you with the best we can. We have made a note of your contact details, our representative will get in touch with you to ensure adequate resolution of your concern. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team