[Resolved] Eureka Forbes — unsatisfactory service of aquaguard

Chandrakanta Nigam

from Kanpur, Uttar Pradesh

Address:

Kanpur, Uttar Pradesh

Dear sir, I have been registered in your company as Mrs Chandra Nigam. I have got AMC of service for 1 year. Mr Suraj jaiswal (Mob. [protected])technician came to my home got payment from me but did not do proper service. Some parts needed in ro purifier but from 15th march the problem yet not resolved. His boss ms Pooja Srivastava (mob. [protected] )always say tomorrow or the day after tomorrow your complaint will be resolved but now they are not picking up phone . please take necessary action about them and for resolvingy problem.

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May 19, 2018

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Apr 03, 2018

Updated by Chandrakanta Nigam Please take necessary action against your employees Mr Suraj jaiswal and ms Pooja Srivastava . and resolve my problem of not getting purified water even when I have paid all

Verified Support

Apr 04, 2018

Eureka Forbes Customer Care's response Dear Chandra,

Kindly share your registered contact number or customer ID here. My team will get in touch with you as soon as possible to address your concern.

Regards,
Piyush