[Resolved] Eureka Forbes — vacuum cleaner - complaint number [protected]

garghsr

from Gurgaon, Haryana

Address:

122018

This is one of the firm with worst service. The call center people are expert in making fool of people. I bought an xforce vacuum cleaner through amazon a month back, which is getting frequently heated up & which stops working after some time o[censored]se. I have raised compliant 4 times at the call center & but i haven't even received a call back even after 4 chase-up calls. They even provided me with escalation number [protected] stating that the engineer will visit within the same day & they have done major escalation etc, but the situation remains same. These guys just sell & forget about customer services.

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Jan 1, 2018

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2017

Eureka Forbes Customer Care's response Dear Customer,

Request you to share your registered contact number/customer ID here. I’ll have my team look into it at the earliest.

Regards,
Priya

Verified Support

Nov 21, 2017

Eureka Forbes Customer Care's response Dear Customer,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Priya