Eureka Forbes — Vacuum cleaner model: wdx2

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from Rawatbhata, Rajasthan

Address:	Kota, Rajasthan, 324006
Website:	WWW.EUREKAFORBES.COM

Personal Details

Title
Mr
Door No
327

First name
Narendra Kumar
Address Line 1
Karbla Road,

Last Name
Jain
Address Line 2
Ladpura North,

Contact No.
[protected]
Landmark
Ldhon ke mandir ke pichhe,

Registered Mobile No.
[protected]
State
Rajasthan

Preferred Date Time
Any time
City
Kota

Product
Euroclean WDX2 Vac.cleaner
Pincode
324006
Details about your request
As inf. by my Email., I already own Euroclean Ace purchased in 2008. I was misinformed about the capacities of WDX2 and this product was not able to clean dry & wet as required, so I wish to return it. It was purchased on 28.4.2016 & advance paid Rs. 13000/- which should be returned to meafter this unit is taken back by you. I have already spoken to yr Kota office in this regard. Pl. do the needful.Com

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Eureka Forbes customer support has been notified about the posted complaint.

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Comments

Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Hi Narendra,

Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.

Regards,
Eureka Forbes Team

Vipin Jawanjal

from Mumbai, Maharashtra

Dear Sir
I am contacting your (Eureka Forbes) customer care regarding accessories but your customer care is so...bad and i also email you regarding this but there is same condition no replay ... whats going on...
please contact me
I need Drum and accessories of WD X2 machine
Vipin Jawanjal
Amravati
[protected]@ymail.com
[protected]

Eureka Forbes Customer Care's response, Nov 16, 2016

Verified Support

Hi Vipin,

I understand your concern and have forwarded the same to my service team at Amravati. Be assured that your issue will be resolved at the earliest.

Regards,
Leena