Eureka Forbes — Very Bad Service

Address:Mumbai City, Maharashtra

The service technician (Kalpesh Sodye, Id no. 54036) from Sai Siddhi Services was very rude. After replacing the filter he asked for payment, but refused to give a receipt saying they never give a receipt. I refused to pay without receipt so he removed the filter and took it back. I have forwarded the complaint to area manager Lalchand Yadav. EUREKA FORBES SERVICE IS CONSISTENTLY THE WORST.
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The service technician (Kalpesh Sodye, Id no. 54036) from Sai Siddhi Services was very rude. After replacing the filter he asked for payment, but refused to give a receipt saying they never give a receipt. I refused to pay without receipt so he removed the filter and took it back. I have forwarded the complaint to area manager Lalchand Yadav. EUREKA FORBES SERVICE IS CONSISTENTLY THE WORST.
Dear galonthego54, we are sorry to hear about your experience. We would like to take this opportunity to resolve all the complaints you have. Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.
Regards,
Eureka Forbes Team
Its been 2 weeks that i have been placing complaints over phone, via online complaints, personal complaints to the technician, still my problem hasn't been resolved. Atrocious service by eureka forbes. This is the last time i'll be buying a product of eureka forbes. Total cheats these people are, they charge you AMC service contract for the entire year and do no service our the year unless called upon and begged to come and do the service. Now when the purifier has gone bad, its been 2 weeks, This bunch of worthless people have not done anything to resolve the issue. The machine is not working at...
before they servicing but I have not received any receipt.
Its been 2 weeks that i have been placing complaints over phone, via online complaints, personal complaints to the technician, still my problem hasn't been resolved. Atrocious service by eureka Forbes. This is the last time i'ill be buying a product of eureka Forbes. Total cheats these people are, they charge you AMC service contract for the entire year and do no service our the year unless called upon and begged to come and do the service. Now when the purifier has gone bad, its been 2 weeks, This bunch of worthless people have not done anything to resolve the issue. The machine is not working at...
before they was coming but i have not recived any services Receipt

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